Privacy Policy

Who We Are

Pikel is a collaborative video review and analytics platform designed for community sports teams. We are committed to protecting your privacy and handling your data responsibly.

If you have questions about this policy, please contact us at tommy@pikel.co.

What Data We Collect

We collect the following types of information:

• Contact Information: Email address when you register for early access or updates
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and actions taken
• Technical Data: Browser type, device information, IP address, and cookies
• Voluntary Information: Any information you choose to provide through surveys, feedback forms, or communications with us

How We Use Your Data

We use your data for the following purposes:

• To provide and improve our services
• To communicate with you about product updates and early access opportunities
• To analyze website usage and improve user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

Legal Basis (UK GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent, such as subscribing to updates or accepting analytics cookies
• Legitimate Interest: To improve our services, analyze usage patterns, and ensure website security
• Contract: To fulfill our obligations when you register for early access
• Legal Obligation: To comply with applicable laws and regulations

Third Parties

We may share your data with trusted third-party service providers who assist us in operating our website and providing our services:

• Analytics Providers: We use analytics services (with your consent) to understand how visitors use our website
• Email Services: To send you updates and communications
• Hosting Providers: To store and process data securely

We do not sell your personal data to third parties. All third-party service providers are required to protect your data in accordance with applicable data protection laws.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you unsubscribe from communications, we will remove your email from our active mailing lists, but may retain minimal records for legal compliance purposes.

International Transfers

Your data may be transferred to and processed in countries outside the UK/EU. When we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data in accordance with UK GDPR requirements.

Your Rights

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at tommy@pikel.co.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.